Privacy Policy

Last updated: 27 August 2026

Poplar Core Business Consulting (“we”, “us”, “our”) respects your privacy. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Data controller

Poplar Core Business Consulting
Office 9, 45 Placeholder Road, Sydney NSW 00000
Email: info@utilitypoplarcore.click
Phone: +61 2 0000 6520

2. Information we collect

We may collect:

• Contact details — name, email address, phone number, business name
• Enquiry information — messages submitted via our contact form, consultation type selected, business scope descriptions
• Engagement data — financial documents, pricing records, and business information you provide during a paid consultation
• Technical data — IP address, browser type, pages visited, and cookie identifiers (see our Cookie Policy)
• Communications — emails, phone call notes, and correspondence related to your enquiry or engagement

We do not collect sensitive information (such as health records or government identifiers) unless relevant to a specific engagement and provided by you with consent.

3. How we use your information

We use personal information to:

• Respond to enquiries and provide consultation services
• Prepare proposals, reports, and deliverables
• Process payments and maintain financial records
• Improve our Website and understand visitor behaviour (with consent for analytics cookies)
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Legal basis

We process personal information based on your consent (contact form submissions, cookie preferences), contractual necessity (delivering paid consultations), and legitimate interests (operating and improving our business).

5. Disclosure to third parties

We may share information with:

• Service providers — email hosting, cloud storage, and accounting software providers bound by confidentiality obligations
• Professional advisers — lawyers or accountants when required for our business operations
• Authorities — when required by law

We do not transfer personal information outside Australia except where a service provider stores data offshore. In such cases, we take reasonable steps to ensure comparable privacy protections.

6. Data retention

• Enquiry records: retained for three years after last contact
• Engagement files and reports: retained for seven years for professional and tax record-keeping
• Website analytics: retained according to our analytics provider’s default retention period
• Cookie consent preferences: stored locally in your browser until cleared

7. Security

We use reasonable technical and organisational measures to protect personal information, including access controls, encrypted transmission, and secure storage. No method of transmission over the internet is completely secure.

8. Your rights

Under Australian privacy law, you may:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for optional data processing (such as analytics cookies)
• Lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au)

To exercise these rights, contact info@utilitypoplarcore.click. We will respond within 30 days.

9. Children’s privacy

Our services are directed at business owners and professionals. We do not knowingly collect information from individuals under 18.

10. Changes

We may update this policy periodically. The current version will always be available on this page.

11. Contact

Privacy enquiries: info@utilitypoplarcore.click